XPEL Limited Warranties
Rivian PPF & Window Film
XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of 5 years or 60,000 miles, whichever occurs first (the “Warranty Period”), from the date of initial installation or vehicle purchase, XPEL will cover defects on its Products, including Front Paint Protection, STEALTH PPF, and PRIME Automotive Window Film (the “Product(s)”). Defects covered include yellowing, cracking, blistering, and delamination. This Limited Warranty only applies to the Company’s Products when professionally installed in the manner recommended by an authorized XPEL installer.
XPEL will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If XPEL elects to replace the Product, XPEL will have an authorized installer of its choice remove and reapply the Product to areas determined by XPEL in its sole discretion to be covered by this Limited Warranty. XPEL will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, XPEL’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement and shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
For more information about XPEL’s Limited Warranty, Disclaimer of Warranties, and Limitation of Liability, visit https://www.xpel.com/warranty-information.
Any questions concerning this Limited Warranty should be addressed to:
XPEL, Inc.
Phone: 1 (210) 678-3700
Email: xpelwarranty@xpel.com
Website: http://www.xpel.com
FUSION PLUS CLASSIC
LIMITED PRODUCT WARRANTY
XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of four (4) years from the date of initial installation (the “Warranty Period”), the Company will cover the vehicles paint finish and XPEL paint protection films finish on the FUSION PLUS CLASSIC (the “Product(s)”) against: oxidation, loss of gloss, UV damage, color fading. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge, or refund the cost of the Product, if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty. The Company will cover parts and the authorized installer will be responsible for providing installation labor. The refund of the cost of the Product or replacement of the defective coating are the exclusive remedies for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. The maximum replacement cost to be paid by the Company shall be the lesser of the cost of the coating application or $1000. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
You may obtain coverage under this Limited Warranty by providing Company with proof of warranty card, copy of original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant’s name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.
This Limited Warranty is transferable only when the new owner submits to the Company proof of the original date of installation. Transfer of the Limited Warranty only entitles the new owner coverage for the remainder of the original Warranty Period.
Disclaimer Of Warranties
The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s guides are available from the Company at the address listed below. You may also obtain this/these materials by contacting Company at +1 (210) 678-3700 or on the Company’s website at www.xpel.com/fusion-plus.
This Limited Warranty does not cover defects caused by:
- 1. non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
- 2. improper storage, installation, handling and/or use of the Product;
- 3. damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
- 4. unreasonable or unintended use of Product;
- 5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the painted surface;
- 6. Minor conditions such as stains, and scratches;
- 7. Damage to the coated surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
- 8. Scratches, scuffs, scrapes, chips to the painted surface;
- 9. Water spots – water spots are caused by mineral deposits, which if left to dry on the paint and/or PPF may leave a stain, water spots are not covered;
- 10. Damaged caused by collision, accidental damage, vandalism, fire, hail, flood, stones, collision, surface rust, rail dust, physical damage, paint overspray, or vehicle manufacturer’ defects, which may be covered under manufactures protection plan; and
- 11. Areas that have not been re-coated after a paint or body repair;
- 12. Use in non-automotive applications.
Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CAN NOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.
Limitation Of Liability
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.
Annual Inspections
To maintain the warranty on your product, an annual inspection is required throughout the warranty period, as stated in the product specifications. This inspection should be performed by an XPEL certified Fusion Installer every year and must be completed within 30 days before or after the anniversary date of installation or the date of any previous inspection or service. Failure to complete the inspection, within the required time will void the Limited Warranty. Any fees or charges by the XPEL Certified Installer will be charged to the owner to do the annual inspection including, but not limited to, exterior wash, decontamination, and inspection. Please keep proof of all inspections, as they must be provided if you have a Limited Warranty related issue.
Contact Information
Any questions concerning this Limited Warranty should be addressed to:
XPEL, Inc.
Address: 711 Broadway St., Ste. 320, San Antonio, TX 78215
Attention: Warranty Department
Phone: (800) 447-9928
Website address: www.xpel.com
Email address: xpelwarranty@xpel.com
FUSION PLUS PLASTIC & TRIM
LIMITED PRODUCT WARRANTY
XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of one (1) year from the date of initial installation (the “Warranty Period”), the Company will cover the vehicles plastic and trim on the FUSION PLUS PLASTIC & TRIM (the “Product(s)”) against: environmental contaminant staining and fading. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge, or refund the cost of the Product, if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty. The Company will cover parts and the authorized installer will be responsible for providing installation labor. The refund of the cost of the Product or replacement of the defective coating are the exclusive remedies for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. The maximum replacement cost to be paid by the Company shall be the lesser of the cost of the coating application or $250. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
You may obtain coverage under this Limited Warranty by providing Company with proof of warranty card, copy of original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant’s name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.
This Limited Warranty is transferable only when the new owner submits to the Company proof of the original date of installation. Transfer of the Limited Warranty only entitles the new owner coverage for the remainder of the original Warranty Period.
Disclaimer Of Warranties
The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s guides are available from the Company at the address listed below. You may also obtain this/these materials by contacting Company at +1 (210) 678-3700 or on the Company’s website at www.xpel.com/fusion-plus.
This Limited Warranty does not cover defects caused by:
- 1. non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
- 2. improper storage, installation, handling and/or use of the Product;
- 3. damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
- 4. unreasonable or unintended use of Product;
- 5. If the operator has deemed to have been negligent or failed to maintain the plastic trim in the correct manner;
- 6. Minor conditions such as stains, and scratches;
- 7. Damage to the coated surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
- 8. Scratches, scuffs, scrapes, chips to the surface;
- 9. Water spots – water spots are caused by mineral deposits, which if left to dry on the plastics and/or trim or ceramic coating may leave a stain, water spots are not covered;
- 10. Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or plastic and/or trim manufacturer’ defects, which may be covered under manufactures protection plan; and
- 11. Areas that have not been re-coated after a paint or body repair;
- 12. Use in non-automotive applications.
Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CAN NOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.
Limitation Of Liability
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.
Annual Inspections
To maintain the warranty on your product, an annual inspection is required throughout the warranty period, as stated in the product specifications. This inspection should be performed by an XPEL certified Fusion Installer every year and must be completed within 30 days before or after the anniversary date of installation or the date of any previous inspection or service. Failure to complete the inspection, within the required time will void the Limited Warranty. Any fees or charges by the XPEL Certified Installer will be charged to the owner to do the annual inspection including, but not limited to, exterior wash, decontamination, and inspection. Please keep proof of all inspections, as they must be provided if you have a Limited Warranty related issue.
Contact Information
Any questions concerning this Limited Warranty should be addressed to:
XPEL, Inc.
Address: 711 Broadway St., Ste. 320, San Antonio, TX 78215
Attention: Warranty Department
Phone: (800) 447-9928
Website address: www.xpel.com
Email address: xpelwarranty@xpel.com
FUSION PLUS WHEEL & CALIPER
LIMITED PRODUCT WARRANTY
XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of three (3) years from the date of initial installation (the “Warranty Period”), the Company will cover the vehicles wheel and calipers and XPEL paint protection films finish on the FUSION PLUS WHEEL & CALIPER (the “Product(s)”) against: loss of gloss and environmental contaminant staining. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge, or refund the cost of the Product, if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty. The Company will cover parts and the authorized installer will be responsible for providing installation labor. The refund of the cost of the Product or replacement of the defective coating are the exclusive remedies for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. The maximum replacement cost to be paid by the Company shall be the lesser of the cost of the coating application or $500. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
You may obtain coverage under this Limited Warranty by providing Company with proof of warranty card, copy of original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant’s name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.
This Limited Warranty is transferable only when the new owner submits to the Company proof of the original date of installation. Transfer of the Limited Warranty only entitles the new owner coverage for the remainder of the original Warranty Period.
Disclaimer of Warranties
The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s guides are available from the Company at the address listed below. You may also obtain this/these materials by contacting Company at +1 (210) 678-3700 or on the Company’s website at www.xpel.com/fusion-plus.
This Limited Warranty does not cover defects caused by:
- 1. non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
- 2. improper storage, installation, handling and/or use of the Product;
- 3. damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
- 4. unreasonable or unintended use of Product;
- 5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to failing clear coat, swirl marks, scratches, scuffs, scrapes, chips to the wheel and caliper surface;
- 6. Minor conditions such as stains, and scratches;
- 7. Damage to the coated surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
- 8. Swirl marks, scratches, scuffs, scrapes, chips to the wheel and caliper surface;
- 9. Water spots – water spots are caused by mineral deposits, which if left to dry on the wheel and/or caliper and/or ceramic coating may leave a stain, water spots are not covered.
- 10. Damage caused by collision, accidental damage, vandalism, fire, hail, flood, stones, collision, surface rust, rail dust, physical damage, paint overspray, brake dust, or wheel and/or caliper manufacturer’ defects, which may be covered under manufactures protection plan; and
- 11. Areas that have not been re-coated after a paint or body repair;
- 12. Use in non-automotive applications.
Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CAN NOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.
Limitation of Liability
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.
Annual Inspections
To maintain the warranty on your product, an annual inspection is required throughout the warranty period, as stated in the product specifications. This inspection should be performed by an XPEL certified Fusion Installer every year and must be completed within 30 days before or after the anniversary date of installation or the date of any previous inspection or service. Failure to complete the inspection, within the required time will void the Limited Warranty. Any fees or charges by the XPEL Certified Installer will be charged to the owner to do the annual inspection including, but not limited to, exterior wash, decontamination, and inspection. Please keep proof of all inspections, as they must be provided if you have a Limited Warranty related issue.
Contact Information
Any questions concerning this Limited Warranty should be addressed to:
XPEL, Inc.
Address: 711 Broadway St., Ste. 320, San Antonio, TX 78215
Attention: Warranty Department
Phone: (800) 447-9928
Website address: www.xpel.com
Email address: xpelwarranty@xpel.com
Terms & Conditions
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XPEL will refer participating XPEL Dealer to Customer. Customer is responsible for scheduling appointment with XPEL Dealer.
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XPEL acts as Trustee of funds received for payment for the installation of XPEL window on behalf of our XPEL Dealer. Upon completion of the installation, XPEL, as Trustee, will remit funds to XPEL Dealer at agreed upon rates for work performed and remit funds to Rivian at agreed upon rates. Any remaining amount will be kept by XPEL as a referral fee.
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The contract for the provision of the services by the XPEL Dealer selected by Customer is between Customer and the XPEL Dealer.
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Customer will work with XPEL Dealer to resolve any disputes and/or warranty related claims
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As part of our service, we may share certain customer information with Rivian, who referred you to us. This information may include:
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Vehicle Data: Details about your vehicle, such as make, model, and year.
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Product Data: Information about the products and services you purchased from us.
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Customer Data: Your name, contact information, and any other relevant details necessary for the dealer to provide follow-up services.
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This sharing of information is intended to ensure that you receive the best possible service from both our company and Rivian. We are committed to protecting your privacy and handle your data in accordance with applicable US privacy laws.
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Our complete Privacy Policy can be found Here