XPEL Limited Warranty 

XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of 5 years or 60,000 miles, whichever occurs first (the “Warranty Period”), from the date of initial installation or vehicle purchase, XPEL will cover defects on its Products, including Front Paint Protection, STEALTH PPF, and PRIME Automotive Window Film (the “Product(s)”). Defects covered include yellowing, cracking, blistering, and delamination. This Limited Warranty only applies to the Company’s Products when professionally installed in the manner recommended by an authorized XPEL installer. 
 
XPEL will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If XPEL elects to replace the Product, XPEL will have an authorized installer of its choice remove and reapply the Product to areas determined by XPEL in its sole discretion to be covered by this Limited Warranty. XPEL will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, XPEL’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement and shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty. 
 
For more information about XPEL’s Limited Warranty, Disclaimer of Warranties, and Limitation of Liability, visit https://www.xpel.com/warranty-information. 
 
Any questions concerning this Limited Warranty should be addressed to: 
XPEL, Inc. 
 
Phone: 1 (210) 678-3700 
Email: xpelwarranty@xpel.com 
Website: http://www.xpel.com 

Terms & Conditions

  • XPEL will refer participating XPEL Dealer to Customer.   Customer is responsible for scheduling appointment with XPEL Dealer. 

  • XPEL acts as Trustee of funds received for payment for the installation of XPEL window on behalf of our XPEL Dealer. Upon completion of the installation, XPEL, as Trustee, will remit funds to XPEL Dealer at agreed upon rates for work performed and remit funds to Rivian at agreed upon rates. Any remaining amount will be kept by XPEL as a referral fee. 

  • The contract for the provision of the services by the XPEL Dealer selected by Customer is between Customer and the XPEL Dealer. 

  • Customer will work with XPEL Dealer to resolve any disputes and/or warranty related claims 

  • As part of our service, we may share certain customer information with Rivian, who referred you to us. This information may include: 

    • Vehicle Data: Details about your vehicle, such as make, model, and year. 

    • Product Data: Information about the products and services you purchased from us. 

    • Customer Data: Your name, contact information, and any other relevant details necessary for the dealer to provide follow-up services. 

  • This sharing of information is intended to ensure that you receive the best possible service from both our company and Rivian. We are committed to protecting your privacy and handle your data in accordance with applicable US privacy laws.

  • Our complete Privacy Policy can be found Here